The "Mega Outlet February 2022" campaign (03/02/2022 to 07/02/2022) consisted of sales on products at a price lower than the original on the "Mega Outlet" section of the website. All products purchased in the "Mega Outlet February 2022" campaign are subject to a special exchange and returns policy.

Special returns policy for the ‘Mega Outlet February 2022’ campaign

No returns will be accepted on products purchased during the ‘Mega Outlet February 2022’ campaign, in the ‘Mega Outlet’ section of the website.

Special exchanges policy for the ‘Mega Outlet February 2022’ campaign

All products purchased in the ‘Mega Outlet February 2022’ campaign are subject to a special exchange policy.

The deadline for any exchange is 14 calendar days from receipt of the order until the time we receive the email requesting an exchange. In order to request an exchange for this product, you must send an email to info@ladypipa.es.

Any exchange request, whether related to the design or size of the products purchased in ‘Mega Outlet February 2022’ campaign, are subject to prior availability of the new product requested (when dealing with reduced products, it’s possible that the design or size requested may be sold out and it may not be possible to complete the requested exchange).

To be exchanged, products must be in perfect condition, with the labels, clean and unused.

The exchange service offered under these general conditions has a cost of €6.5 in Mainland Spain and €14 in the Balearic Islands, the Canary Islands, France, Portugal, Germany, the United Kingdom, the Netherlands, Belgium and Italy. For other countries, see prices.