Returns and exchanges in the "Mega Outlet August 2023" campaign

The "Mega Outlet August 2023" campaign (31/08/2023 to 04/09/2023) consists of the sale of products at a lower price than the original price within the "Mega Outlet" section of the website. All products purchased in the "Mega Outlet August 2023" campaign are subject to a special return and exchange policy.

"Mega Outlet August 2023" campaign special return policy

No returns are allowed on products purchased during the "Mega Outlet August 2023" campaign in the "Mega Outlet" section of the website.

"Mega Outlet August 2023" campaign special change policy

Products purchased in the "Mega Outlet August 2023" campaign are subject to a special exchange policy.

The deadline for any change is 14 days from the date of receipt of the order until we receive the email requesting the change. To request an exchange of a product, you have to send an email to info@ladypipa.es.

Any request to change the model or size of the products purchased in the "Mega Outlet August 2023" campaign is subject to prior availability of the new product requested (as the products are discounted, it is possible that the model or size requested may be out of stock and it may not be possible to complete the change request).

In order to be exchanged, products must be in perfect condition, with tags, clean and unused.

The exchange service offered in these general conditions has a cost of 6,5€ in the peninsula and Balearic Islands and 14€ in the Canary Islands, France, Portugal, Germany, United Kingdom, Holland, Belgium and Italy. For the rest of the countries consult price.