Green Quena Dress
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We refund the money*
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Asymmetrical maxi dress with waistband.
SIZING ADVICE: Select the same size you normally wear for brands such as Zara.
The model is 1.69 cm tall and wears size XS.
CUIDADOS: Lavar a máquina max. 30ºC. Centrifugado corto. No usar secadora.
Dejar secar en una percha y tu prenda quedará perfecta. No hará falta plancha. Si aún así quieres plancharlo, que sea a menos de 110º y mejor no planchar directamente encima de la prenda.
ORIGEN: Arancha, una patronista que trabaja en Carabanchel desarrolló el patrón de este modelo. Para la producción, el tejido se cortó en el taller de Fernando en un polígono a las afueras de Madrid y finalmente se confeccionó en el taller de Joaquina en Talavera de La Reina (Toledo).
|XXS||78 cm||60 cm||86 cm|
|XS||82 cm||62 cm||90 cm|
|S||86 cm||66 cm||94 cm|
|M||90 cm||70 cm||98 cm|
|L||96 cm||76 cm||104 cm|
|XL||102 cm||82 cm||110 cm|
|XXL||108 cm||88 cm||116 cm|
|3XL||113 cm||92 cm||119 cm|
|4XL||119 cm||98 cm||125 cm|
|5XL||125cm||104 cm||131 cm|
DO YOU ACCEPT RETURNS?
We accept returns of all items of clothing, accessories and footwear, includingincluding those on sale. Returns are made by means of a refund of the money.
We are unable to make exchanges. If you need another size, color or product, you can make a new purchase and return what you don't want so we can process the refund.
TIME TO MAKE A RETURNSPAIN
The deadline for any return is 18 calendar days from the date of receipt of the order until the moment until the moment you deposit the package at the pack point.REST OF THE WORLD EXCEPT SPAIN
The deadline for any return is 30 calendar days from the day you place your order to the day you generate the to the day you generate the label to carry out the return.
COST OF RETURNSSPAIN
Cost of return:
- Free in Peninsula
- 4 euros in the Balearic Islands
- 9 euros in Canary Islands, Ceuta and Melilla
The cost of the return is 5€.UNITED KINGDOM
The cost of the return is £5 .UNITED STATES
The cost of the return is $10.MEXICO
The cost of the return is 250 Mexican pesos.CHILE
The cost of the return is 9000 Chilean pesos.REST OF THE WORLD
The cost of the return is 10€.
WHAT SHOULD I DO TO RETURN AN ITEM?
Find your closest pack here
Make your return through Relay
Find your nearest pack here
Canary Islands and Ceuta and Melilla
Write an email to email@example.com indicating the full name of the person who placed the order, a pick-up address and a time slot of at least 4 hours to pick up the package you want to return.
PORTUGAL, FRANCE, BELGIUM, THE NETHERLANDS
Click on these links to make your return:
DO YOU PREFER TO SEND THE PACKAGE ON YOUR OWN?
If you prefer, you can also make the return assuming the cost of shipping with any courier service that allows you to track the package so that it does not get lost. In this case, the package will have to arrive at our facilities within the deadline and we will refund you the full amount of your order. The steps to follow are as follows:
- Insert the items you wish to return and the cloth bag in the package.
- Go to the courier of your choice and send the return to the following address:
The garments must be in perfect condition and with their corresponding labels.
HOW WILL I RECEIVE MY REFUND?
Once the return has been received in our warehouse, you will receive the amount in the same way in which you made your purchase in the bank account associated with the card or Paypal account with which you paid within a maximum period of 14 days.
If you chose to pay in three installments with Klarna, you will be reimbursed for the portion you have paid so far and the remaining payments will be cancelled.
DID YOU RECEIVE MY RETURN IN THE WAREHOUSE?
We will not notify you when we receive the package in the warehouse. We will only send you an email when we have made the refund. Shipments take 4/5 business days from the time it is deposited at the convenience points.
In case you have decided to send the return on your own, you can check the status of the shipment with the tracking number.
WHEN WILL YOU MAKE THE REIMBURSEMENT?
You will receive your refund within approximately 7-14 calendar days from the date we receive the package back in our warehouse. We will inform you that we have made the refund by a confirmation email. Please note that the credit card payment always depends on your bank.
WHAT SHOULD I DO IF THE AMOUNT OF MY REFUND IS INCORRECT?
You should contact our customer service department by writing an email to firstname.lastname@example.org and we will solve the problem as soon as possible.
LADY PIPA reserves the right to refuse returns communicated or sent after the deadline, or garments that are not in the same condition in which they were sent.